Nowship is a packaging and shipping platform for business and personal shipments. We combine reusable Kübox shipping crates, digital booking and transportation provided by qualified carriers.

Nowship is not a carrier, moving company or freight forwarder. The assigned carrier performs the physical transportation.

Parcelized freight is a practical option for goods that need more protection than an ordinary cardboard box but do not require a pallet, wood crate or traditional freight service.

Nowship uses standardized Kübox crates to make freight-like goods more compatible with existing parcel and transportation networks. This can reduce packaging weight, handling complexity and dependence on traditional freight services.

Nowship can support many types of business and personal shipments, including:

• Replacement parts and critical components
• Business equipment and office assets
• Electronics and sensitive equipment
• Product samples and demonstration materials
• Trade show and event materials
• Personal effects
• Student belongings and excess baggage
• Other freight-like goods that fit an available Kübox configuration

Some items are prohibited or restricted by carrier regulations, customs requirements or safety rules. Contact Nowship before booking if you are uncertain about an item.

Nowship supports domestic and international shipping from many U.S. locations. Availability depends on the origin, destination, Kübox size, shipment weight, carrier availability and the information provided during booking.

Some routes or shipments may require individual review before service and pricing can be confirmed.

Yes. Businesses with recurring shipments, specialized equipment, multiple destinations or different size requirements can request a custom parcelized freight solution.

Provide the item dimensions, weight, origin, destination, shipment frequency and any special handling requirements so Nowship can evaluate the appropriate Kübox and transportation options.

A Kübox is a reusable corrugated shipping crate engineered to provide greater structure and protection than an ordinary cardboard box without the weight and complexity of a wood crate.

Kübox configurations are designed for compatibility with established shipping and transportation networks.

Kübox supplies are prepared and shipped after your order is confirmed. Delivery timing depends on inventory, fulfillment location, destination and the carrier service used.

Order early enough to allow time for delivery, packing and completion of the shipment check-in process before your requested pickup date.

Use suitable cushioning to keep the contents centered and securely suspended inside the Kübox. Items should not touch the container walls or shift during transportation.

Nowship generally recommends at least two inches of appropriate cushioning around the contents. Avoid relying on clothing, loose paper or other materials that can compress or shift.

Proper packing is essential because carrier liability and claim acceptance may depend on whether the shipment meets applicable packing standards.

Contact Nowship before using or shipping the extra Kübox. Eligibility depends on whether it has been assembled, used, damaged or included in a bundled shipping service.

Approved returns may be subject to return transportation, restocking or other applicable costs. Containers and packing supplies are generally not refundable once used.

Pricing is based on the information supplied when the shipment is booked, including Kübox size, quantity, weight, origin, destination and service level.

Additional charges may apply if:

• The shipment information is inaccurate or changes
• The packed shipment exceeds the stated weight or dimensions
• An address is residential, remote or difficult to access
• Additional pickup, delivery or handling services are required
• A pickup or delivery attempt is unsuccessful
• Customs, duties, taxes, storage or carrier adjustments apply

Pricing remains subject to the terms of the selected service and assigned carrier.

This depends on the service selected. Some Nowship services combine the Kübox, transportation and related booking services into one price. Other services or custom arrangements may list packaging and transportation separately.

The applicable product page or quotation will explain what is included.

Contact Nowship as soon as possible. Change and cancellation eligibility depends on whether the Kübox has been fulfilled, shipping labels have been issued, carrier service has been activated or transportation has begun.

Fees or account credits may apply under the terms of the service purchased.

After packing, complete the shipment check-in process and follow the pickup instructions included with your booking.

Depending on the service, pickup may be scheduled with the assigned carrier or coordinated through Nowship support. Your Kübox must be fully packed, closed, labeled and accessible before the scheduled pickup window.

You may provide a preferred pickup date or time window, but carrier pickup times are not guaranteed unless a specific guaranteed service has been purchased.

Residential pickups are often completed later in the day because carrier routes commonly serve commercial locations first. Requesting an earlier window does not ensure that the carrier will arrive during that time.

Pickup requirements depend on the carrier and service selected. The shipment must be accessible, properly labeled and ready when the driver arrives.

Do not leave a shipment unattended unless the carrier or Nowship has specifically confirmed that this is permitted.

Transit times depend on the origin, destination, carrier, service level, weather, holidays, customs processing and other transportation conditions.

Any estimated delivery date is an estimate unless a specific carrier-guaranteed service has been purchased. International shipments may require additional time for customs clearance.

Tracking information is provided when available through the assigned carrier. Tracking updates are controlled by the carrier and may not appear immediately after pickup.

For multi-piece shipments, individual Kübox units may receive separate tracking numbers and may not always arrive at exactly the same time.

Available protection depends on the service selected and the assigned carrier’s terms. Any included carrier liability or shipment protection is not necessarily the same as full replacement-value insurance.

Proper packing, documentation and compliance with carrier requirements are essential. A carrier may limit or deny a claim if the contents were inadequately packed, prohibited or not properly documented.

Additional carrier shipment protection may be available depending on the item type, declared value, destination and service selected.

Coverage limits, exclusions, documentation requirements and packing standards apply. Purchasing additional protection does not guarantee that every item or type of damage will be covered.

Yes. You may choose to ship without purchasing protection beyond any limited liability included by the carrier.

By doing so, you accept the risk of loss or damage beyond the amount recoverable under the carrier’s terms. Review those limitations carefully before shipping valuable or irreplaceable items.

Before closing the Kübox, photograph:

• Each item being shipped
• The condition of each item
• Serial numbers, when applicable
• The cushioning and packing arrangement
• The completed shipment before pickup
• The exterior of the closed and labeled Kübox

Keep invoices, receipts or other records establishing the contents and their value. This documentation may be required if a carrier claim becomes necessary.

International shipments generally require a detailed description of every item, its quantity, value, country of origin and intended use. Customs authorities may request additional documentation.

Descriptions such as “personal items,” “parts” or “miscellaneous goods” may be too vague. Provide clear, accurate descriptions to help prevent customs delays.

Unless specifically stated in your quotation or booking, customs duties, taxes, inspections, storage charges and other government fees are not included in the Nowship shipping price.

These charges may be collected from the sender or recipient depending on the destination and carrier terms.

Yes. Customs clearance is controlled by government authorities and is not included in carrier transit-time estimates unless expressly stated.

Incomplete documents, inaccurate item descriptions, restricted goods or unpaid duties and taxes can cause delays, returns or additional charges.

Local pack-and-ship stores, office supply stores, print centers, carrier retail locations and packaging suppliers may offer label printing and packing materials.

Before visiting, confirm that the location can print the label format provided and carries the cushioning or supplies you need. Nowship does not control or guarantee services provided by unaffiliated retail locations.

If your shipment does not fit a standard service, contact Nowship with:

• What you are shipping
• Packed dimensions and estimated weight
• Origin and destination postal codes
• Desired shipping date
• Declared value
• Whether the shipment is recurring or one-time

Nowship will help identify whether a standard Kübox service or custom parcelized freight solution is the better fit.