Politique d’expédition

TIMING

Once we receive your booking, NowShip fulfills the same business day or next business day. Standard fulfillment shipping takes place in 1-5 business days throughout the contiguous 48 U.S. States and shipped to the shipping address entered by the user under their purchased booking.  Standard fulfillment shipping is included in the price of your booking. Overnight fulfillment shipping takes place in 1 business day throughout the contiguous 48 U.S. States at a higher cost and shipped to the shipping address entered by the user under their purchased booking. 

SHIPPING AND TRANSPORTATION

Fulfillment shipping of containers originates from the manufacturing facility located outside of Nashville TN. Standard and Overnight shipping fulfillment are options provided to you during the booking process for domestic service. Overnight fulfillment for International moves is a separate add-on service and must be purchased prior to 1:00 PM Monday through Thursday. Purchases made after 1:00 PM on Thursdays will be dispatched on Friday with delivery on Monday by close of the business day.  

MicroMove Shipping packed with your personal effects originate from the threshold door as provided during Check-In (choosing pick-up date and upload of related documents) and delivered to your threshold door domestically or internationally. You must Check-In prior to the collection of your packed containers from your threshold door.

PICKUP

When you check-in, you are scheduling either the included standard pickup that takes place Monday through Friday 9:00-5:00 pm locally or you've added onto your booking a scheduled timed pickup that takes place Monday through Saturday 9:00-5:00 pm locally that includes a designated 2-hour service window that you choose. 

LITHIUM-ION BATTERIES

You may ship electronic devices domestically or internationally. During the Check-In process, you will declare if your move will or does have devices with this type of battery. These electronic devices may include iPhones or other mobile phones, laptops or notebook computers, digital cameras, or other devices that contain rechargeable batteries. 

International Moves that contain these devices require special documentation and require special packing procedures to be followed.

Removable batteries for electronic devices must be removed from the device and separately packed and secured so the battery connections are taped over and the battery itself is wrapped in non-conductive packing material. a sealed cardboard box or sealed bubble wrap is appropriate special packing. 

Devices that have batteries that cannot be removed by the user, must be wrapped separately in the container safely and securely so there is no damage to the device during transport/shipping.