Legal Notice

Nowship is a shipping platform that helps customers access containerized shipping solutions, carrier services, shipment coordination, packing systems, Kübox containers, carrier-provided value protection, and related service tools.

Nowship is not a motor carrier, air carrier, ocean carrier, household goods mover, moving company, trucker, insurer, customs broker, warehouseman, or government agency. Transportation is performed by third-party carriers, service providers, agents, brokers, pickup providers, delivery providers, customs brokers, warehouses, or other transportation-related parties.

Use of this website, placement of an order, booking of a shipment, purchase of containers or packing systems, selection of carrier-provided value protection, or tendering of a shipment for service is subject to Nowship’s Terms of Service, Shipping Policy, Return, Credit & Cancellation Policy, Prohibited Items Policy, Packing Requirements, Privacy Policy, and any carrier terms or transportation rules applicable to the shipment.

Information provided on this website is for general service, product, and shipment coordination purposes only. Nowship does not guarantee that any particular item, shipment, destination, carrier, service level, customs outcome, transit time, pickup time, delivery time, or value protection claim will be accepted, approved, completed, or paid.

Customers are responsible for entering accurate shipment information, selecting the correct service, properly packing and preparing shipments, complying with carrier rules, complying with customs requirements, avoiding prohibited items, and paying all applicable charges, fees, duties, taxes, surcharges, correction fees, storage fees, return charges, and destination charges.

Carrier-provided value protection, when available, is provided through the carrier or carrier program handling the shipment. It is not a separate insurance product issued by Nowship.

All trademarks, service marks, trade names, logos, product names, images, written content, designs, and other website materials are the property of their respective owners. Unauthorized use, copying, reproduction, modification, distribution, or republication of website content is prohibited unless approved in writing.

Nowship may update website content, services, pricing, service areas, policies, and legal terms at any time. Continued use of the website or services after changes are posted means the customer accepts the updated terms.

Questions about Nowship’s legal terms, policies, services, claims, credits, cancellations, prohibited items, or carrier-provided value protection should be directed to Nowship through the contact information provided on this website.