Widerrufsrecht

REFUND & CANCELLATION:

Excluding Business Class Service, standard bookings are not refundable and only a site credit will be issued for later use.
No refunds will be provided for the following products/services: containers or packing supplies
Value Protection: If the label has been provided and active; the shipment has begun transport and therefore no cancellation is allowed.
Shipping Services: If the self-packed container is not collected by the carrier, cancellation in a scheduled pick up is possible and a credit to your account will be held for up to 90 days. If credit is used within the time frame, adjustments to current rates may apply, booking change fee of $75 will apply.
All bookings where partial or whole services provided, pack systems ordered, pack systems delivered, custom orders placed are non-refundable. NOWSHIP will issue a credit for a period of up to 3 months.

We guarantee to all customers that all packing containers are new from the manufacturer, free of defects, and untouched by outside parties. No containers can be returned and no credit or refund given for unused containers.